Privacy Policy

This Privacy Policy describes how Digiventi S.r.l. processes the personal data of users interacting with its website and services. This notice is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection legislation. This Privacy Policy applies solely to this website and does not concern any third-party websites that may be accessed via external links.

Data Controller

The Data Controller is:

Digiventi S.r.l.
Via della Libertà 9/3
16129 Genoa (GE), Italy
VAT No.: 02865120998
Email: privacy@digiventi.com

The Data Controller determines the purposes and means of the processing of personal data collected through the website and in the context of the IT consulting services provided.

Personal Data Collected

Personal data is collected directly from users when they voluntarily submit information through contact forms or communicate requests for information.

The following categories of personal data may be processed:

• First and last name
• Email address
• Phone number (if provided)
• Content of messages and project-related information submitted by the user
• Any company-related information voluntarily provided

Navigation Data

During normal operation, the website’s IT systems and software procedures may automatically collect certain technical and navigation data, the transmission of which is implicit in the use of Internet communication protocols.

This data may include, by way of example:

• IP addresses
• Browser type and device information
• Operating system
• Date and time of access
• Pages visited and interactions with the website

Such data is processed exclusively for purposes related to the proper functioning, maintenance, and security of the website, as well as for statistical and diagnostic purposes. Navigation data is generally retained for a limited period of time, unless further retention is required for security investigations or legal obligations.

Purposes of Processing

Personal data is processed for purposes related to Digiventi S.r.l.’s business activities, including responding to user inquiries, providing information about services, and managing pre-contractual or contractual relationships.

Where the user has provided explicit consent, data may also be used for the purpose of sending informational and commercial communications regarding the company’s services.

Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

• Performance of pre-contractual measures taken at the request of the data subject
• Performance of contractual obligations
• Compliance with legal and regulatory obligations applicable to the Data Controller
• The legitimate interest of the Data Controller in responding to inquiries and managing business communications
• The data subject’s consent, where required for marketing and commercial communications

Provision of Data

The provision of personal data is voluntary. However, failure to provide certain information may prevent Digiventi S.r.l. from responding to requests, providing services, or establishing contractual relationships.

Data Processing Methods

Personal data is processed using electronic and telematic tools, with appropriate technical and organisational measures in place to ensure the security, confidentiality, and integrity of the data.

Data is processed only by authorised personnel and by third-party service providers appointed as Data Processors where necessary.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected. In particular:

• Data collected through contact forms and general inquiries is retained for a maximum period of 24 months from the last interaction, unless further retention is necessary for the establishment, exercise, or defence of legal claims;
• Data processed for marketing and commercial communications purposes is retained until consent is withdrawn or for the maximum period permitted by applicable law;
• Data related to contractual relationships, invoicing, accounting documentation, and administrative obligations may be retained for up to 10 years, in accordance with applicable Italian civil, tax, and accounting laws, including Article 2220 of the Italian Civil Code.

Data Disclosure

Personal data is not sold or disclosed to third parties.

However, it may be shared with third-party service providers involved in the delivery of operational, technological, and communication services.

Such entities act either as Data Processors under Article 28 GDPR or as independent Data Controllers within the limits of their respective responsibilities.

Service Providers

Digiventi S.r.l. may use the following categories of service providers:

• Hosting and cloud infrastructure providers
• Web analytics and user behaviour analysis tools
• CRM and contact management platforms
• Email delivery and communication service providers

All providers are carefully selected in accordance with applicable data protection laws and are contractually bound to implement appropriate security measures.

International Data Transfers

Personal data is primarily processed within the European Economic Area (EEA).

Where data is transferred outside the EEA, such transfer will take place only in compliance with the safeguards provided under the GDPR, such as Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms.

Data Subject Rights

Under the GDPR, data subjects may exercise the following rights, where applicable:

• Right of access to personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to object to processing
• Right to data portability

Requests may be submitted to: privacy@digiventi.com

The Data Controller will respond within the time limits established by applicable law.

Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali): www.garanteprivacy.it

Cookies

The website uses technical cookies necessary for its proper functioning and, subject to user consent, analytical cookies for statistical purposes and to improve services.

Further information is available in the dedicated Cookie Policy.

Data Security

Digiventi S.r.l. implements appropriate technical and organisational measures to protect personal data against loss, unlawful use, unauthorised access, or disclosure.

Changes to This Policy

This Privacy Policy may be updated or modified from time to time. Any changes will be published on this page and will take effect upon publication.

Contact

For any questions regarding the processing of personal data, please contact:

📧 privacy@digiventi.com