Kinaxis consultants and RapidResponse planning experts

Kinaxis consultants and concurrent planning specialists configure decision rules around actual planning constraints. Bring them in when spreadsheet workarounds or conflicting assumptions prevent planners from agreeing on feasible actions.

• Demand and supply planning: Configure forecast inputs and supply constraints, then validate exception handling against representative shortages.
• Inventory planning and S&OP: Review inventory policies and configure scenario comparisons for cross-functional planning decisions.

Process assessments identify which gaps require configuration changes and which require changes to planning responsibilities.

RapidResponse architects define application structures for new implementations and extensions to existing environments. They review planning requirements against the data model and establish boundaries between standard configuration and custom development.

Application specialists configure workbooks and worksheets around planner tasks, including exception review and scenario comparison. They also configure access permissions and investigate slow calculations. Validation uses representative data volumes and agreed planning cases, so configuration decisions reflect how the environment will be used.

Connect Kinaxis to ERP and other operational systems with integration specialists who map source records to planning requirements. Their work covers extraction logic and interface error handling, with reconciliation checks before planners rely on refreshed data.

• Data mapping and validation: Check item-location relationships and bills of material against source records.
• Refresh reliability: Investigate failed loads and stale inputs, then implement checks that expose incomplete updates.

Resolve ownership of disputed fields before changing mappings or calculation inputs.

Kinaxis support specialists investigate discrepancies between expected plans and calculated results. They trace issues through source data and configuration, separating input errors from application defects before applying corrections.

For ongoing change, specialists maintain planning workbooks and assess the impact of release updates. Regression testing checks established scenarios after configuration changes. During rollout transitions, they support acceptance testing and resolve planning defects, with documented changes that internal owners can maintain after the assignment.