o9 Solutions consultants and Digital Brain architects

o9 Solutions functional consultants configure planning processes when spreadsheet handoffs prevent a consistent demand review or business planning cycle. They assess current workflows and translate planning decisions into application requirements.

• Demand planning: Configure forecast hierarchies and planner overrides. Set up exception views and validate forecast accuracy calculations against agreed business definitions.
• Integrated business planning: Configure S&OP or IBP reviews that connect commercial assumptions with supply responses. Define scenario comparisons and approval workflows around the decisions each review must produce.

o9 planning specialists configure supply models around actual production and distribution constraints. Bring them in when plans require frequent manual corrections or inventory policies no longer reflect service requirements.

The work covers capacity constraints and material availability, with validation against representative planning cases. Specialists can configure replenishment parameters and inventory targets, then test how proposed policies affect shortages or excess stock. They also define exception views so planners can identify which constraints require intervention before accepting a plan.

Digital Brain architects define the planning model and data dependencies before configuration expands across business units. Their work includes Enterprise Knowledge Graph (EKG) modeling and the relationship between planning granularity and calculation performance.

Integration engineers connect o9 with ERP systems such as SAP S/4HANA or Microsoft Dynamics 365. They map master data and transactional feeds, implement interface validation, and establish reconciliation checks. Architecture reviews assess refresh schedules and data volumes against the planning cycle the application must support.

o9 application support specialists investigate failed data loads and unexpected planning results in an existing environment. They trace issues through source feeds and configuration, then implement corrections within your change controls.

For ongoing enhancements, specialists adjust planning logic and user workflows as business requirements change. They prepare regression tests for configuration changes or platform releases, using agreed planning cases to check results before production use. Performance investigations can isolate slow calculations and identify configuration changes that require further validation.