RELEX Solutions consultants and inventory specialists

RELEX Solutions demand planning consultants review forecast performance at product and location level, then configure planning settings around retail trading patterns. Bring in a specialist when forecast bias persists or planners spend too much time overriding recommendations.

• Baseline and seasonal demand: Assess sales history and forecast error, including the effect of stockouts on recorded demand.
• Promotions and new products: Review promotional assumptions and reference-product choices. Test forecast adjustments against actual sales before applying changes more widely.

Retail inventory specialists configure RELEX replenishment parameters to reflect service targets and supply constraints. They investigate recurring stockouts or excess inventory across stores and distribution centres, separating parameter issues from unreliable source data.

Work can cover safety stock and order cycles, alongside supplier lead times and minimum order quantities. For fresh products, specialists review shelf-life constraints and waste exposure. They test proposed changes on a defined product group before extending them, with planners able to review the effect on order recommendations.

RELEX functional consultants translate planning requirements into configuration, while integration engineers connect the platform to ERP and retail systems. They assess data readiness before implementation or changes to existing interfaces.

• Planning configuration: Define product and location hierarchies, planning responsibilities, and exception thresholds. Validate the setup through business acceptance tests.
• Data interfaces: Map sales, inventory, product master data and purchase orders. Add reconciliation checks and error handling so failed transfers can be identified and corrected.

RELEX application support consultants investigate unexpected forecasts and replenishment recommendations, tracing issues through source data and configuration. They resolve support tickets with evidence that planners can review, rather than changing parameters without a clear cause.

For releases or business changes, specialists prepare regression tests and validate affected planning workflows. Ongoing support can include exception-queue reviews and parameter maintenance. They also document configuration decisions and support planner handovers so routine adjustments remain understandable after a change.