Braze consultants and engagement integration experts

Bring in hands-on Braze consultants to configure lifecycle campaigns and connect customer data. Specialists join your team to resolve integration gaps and improve campaign reliability.

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Trusted By

Bimbo
Bolaffi
BTO
IDS
Infocert
Metelli
Newchem
Relatech
Bimbo
Bolaffi
BTO
IDS
Infocert
Metelli
Newchem
Relatech
Contact us

What do you need help with?

Lifecycle campaigns need clearer targeting

Customer onboarding or retention campaigns need more precise triggers. Braze consultants translate lifecycle requirements into Canvas flows and audience rules, with consent checks before activation.

Customer data is missing or inconsistent

Campaigns depend on events that arrive late or attach to the wrong profile. Integration engineers review SDK instrumentation and identity handling, then correct data flows into Braze.

Personalized messaging needs development support

Campaign requirements exceed existing templates. Braze developers implement Liquid personalization and Connected Content, with fallback behavior and channel-specific tests before messages reach customers.

Live campaigns need ongoing technical support

Recurring launch delays or message failures are consuming internal capacity. Braze specialists investigate production issues and maintain integrations while supporting campaign changes and controlled experiments.

Lifecycle consulting and Canvas configuration

Digiventi provides Braze consultants who turn onboarding and retention requirements into configured campaigns. Bring in a specialist when lifecycle logic needs review or campaign setup is delaying launches.

Work covers Canvas entry criteria and audience segmentation, with exit rules that prevent inappropriate follow-up. Consultants configure event-triggered flows and frequency controls, then validate consent eligibility against agreed requirements. They also define conversion events and control groups so campaign reporting answers specific business questions.

Customer engagement integration

Braze integration engineers connect application behavior to usable customer profiles. They review event contracts and identity handling before changing production data flows.

  • SDK and REST API integration: Implement web or mobile event tracking, profile updates, and server-side events. Validate external IDs and anonymous-to-known user transitions.
  • Customer data connections: Configure CDP feeds and Braze Currents exports. Map consent attributes and troubleshoot missing events, with retry handling for failed API requests.

Message development and personalization

Braze developers implement campaign content that needs more than template editing. They translate approved messaging requirements into reusable assets and test the rendered output against representative customer profiles.

  • Liquid and Connected Content: Build conditional content and API-backed personalization, with fallbacks for missing attributes or unavailable endpoints.
  • Cross-channel implementation: Configure email, push notifications, in-app messages and Content Cards. Check deep links and channel-specific rendering, with suppression rules validated before launch.

Braze support and campaign optimization

Keep live campaigns reliable with Braze specialists who investigate failed sends and unexpected audience behavior. Support can cover recurring campaign changes or additional technical capacity during releases.

Specialists trace issues through event ingestion and campaign eligibility before changing configuration. They review API errors and delivery feedback, maintain SDK integrations, and test affected flows after updates. For optimization work, they configure A/B tests and check conversion instrumentation so campaign comparisons use consistent measurement.

Selected work

Enterprise digital platform delivery for a European Qualified Trust Service Provider

A leading European trust service provider required senior technical and delivery capacity to manage the expansion of its national digital identity platform under strict regulatory deadlines. We deployed specialized consultants to support requirements scoping, AWS cloud architecture, and end-to-end integration workflows. The project was delivered on schedule, successfully rolling out compliant onboarding and biometric verification at national scale.

Digiventi in numbers

10+

Years of experience in the IT industry.

1.500+

Professionals

250+

Successfully completed projects.

Meet the Digiventi team

Senior specialists and the people who keep client work moving. They are the same people who answer when you get in touch.

Our expertise across technologies

Our network covers a wider range of technologies, including the platforms below.

HubSpot
Microsoft Dynamics 365
Pipedrive
Salesforce
SAP crm
Zendesk
Zoho CRM
HubSpot
Microsoft Dynamics 365
Pipedrive
Salesforce
SAP crm
Zendesk
Zoho CRM

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